Shipping + Delivery Policy

Each Cocoa Dolce creation is handmade and cared for throughout the entire process. We put our best foot forward with every piece, and we instill that same care and effort into shipping, whether across the state or across the country. That means special packaging to ensure the product arrives to your doorstep intact, and in insulated packaging when the weather requires a little extra care.

Due to the perishable nature of our products, we do not ship to PO boxes.

Read more about our shipping policies below, and please reach out to us if you have any additional questions.

SHIPPING

We ship product to arrive in a timely manner to its destination, keeping in mind the best interest of the product. Orders received are typically processed in 1-2 business days, but may take longer during our peak seasons. In order to avoid having the product sit in a non-conducive environment (especially over a weekend) we take liberty in adjusting its ship date.

Orders received are typically processed in 1-2 business days, but may take longer during our peak seasons. The typical transit time for Standard Shipping is 1-3 days. Expedited Shipping is sent through 2nd Day Air. Shipping time may vary depending on the carrier's holiday season traffic and schedules.

Order tracking details, for tracking and anticipation of arrival, are sent to customers via e-mail once the order has shipped. Our shipping partner has our permission to leave packages at the recipient's address if no one is available to sign for them. Cocoa Dolce is not responsible for packages that are missing, stolen or damaged after they are delivered to the address specified by the customer.

PLEASE DOUBLE CHECK SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER.

Cocoa Dolce cannot be responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.

At this time, Cocoa Dolce is only available for shipping within the U.S. Please note, we are unable to ship to APO or FPO addresses.