Shipping + Delivery Policy

Each Cocoa Dolce creation is handmade and cared for throughout the entire process. We put that same care into shipping our products, whether they’re traveling across the state or across the country. We use special packaging to help ensure your order arrives intact, including insulated packaging when weather conditions require extra protection.

Due to the perishable nature of our products, we do not ship to PO boxes.

Read more about our shipping policies below, and please reach out to us if you have any additional questions.

SHIPPING

Orders are typically processed within 1–2 business days but may take longer during peak seasons. To protect the quality of our products, we may adjust the ship date to prevent packages from sitting in transit or in unfavorable conditions, especially over a weekend.

The typical transit time for Standard Shipping is 1–3 days. Expedited Shipping is sent via 2nd Day Air. To help ensure timely delivery and protect product quality, expedited shipping is not available for orders placed on Thursdays or Fridays. Delivery times may vary depending on carrier schedules, weather and holiday shipping volume.

Tracking information is sent by email once your order has shipped. Our shipping partner has permission to leave packages at the recipient's address if no one is available to sign for them. Cocoa Dolce is not responsible for packages that are missing, stolen or damaged after they have been delivered to the address provided by the customer.

PLEASE DOUBLE CHECK SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER.

Cocoa Dolce cannot be responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.

At this time, Cocoa Dolce is only available for shipping within the U.S. Please note, we are unable to ship to APO or FPO addresses.